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  • tel:+390758860033Tel. 075 88 600 33

    FAQ

    How do you ship your products?

    To ensure definite times and delivery of our products we use Express Courier as our only delivery method.

    Do you ship outside of Italy?

    Yes, HeroesPrint can ship all over Europe! Our system will calculate the shipping costs for European countries. If your country is out of reach, please do not hesitate to contact us and will send you all the information about the delivery costs for the required country as soon as possible.

    What are your shipping costs?

    For Italy, prices vary depending on weight and volume. The price generally varies between € 5 and € 20. For international deliveries, costs reach € 30-35 for very bulky deliveries based on weight.

    Is there a minimum order to make purchases on your website?

    There is no minimum order to make purchases on our website.

    Can I make purchases on your website without a VAT number?

    Of course, you can make purchases on our website without having a VAT number. You can buy retail with peace of mind at the prices available on the website.

    Do the prices of the products include VAT?

    No, the prices of products are always exclusive of VAT.

    Are all the products you supply available online?

    Per conoscere l'intera gamma di prodotti e servizi che siamo in grado di offrire non esitate a contattarci tramite e-mail o telefonicamente al numero +39 075.88.600.33

    How can I know about your activities or any offers?

    To learn about our new or any offers subscribe to our newsletter so you'll know about all our initiatives.

    Do you provide a receipt/invoice for the purchase?

    Once your order has been processed, the receipt will be automatically sent to your “RESERVED AREA”. When you go to the “invoice” section in your reserved area, you will find your receipt/invoice as a PDF file.

    How can I contact you?

    Il Team di HeroesPrint ti offre assistenza dal lunedì a venerdì dalle 9:00 alle 13:00 e dalle 14:00 alle 18:00. Puoi contattarci telefonicamente ai seguenti numeri: +39 075.88.600.33 Oppure potete contattarci tramite e-mail scrivendoci all’indirizzo info@heroesprint.eu

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